Purchase Waiver
THRILLZ GhostCat E-Bike Purchase Waiver
By purchasing a GhostCat electric bike from THRILLZ, you agree to the following terms and conditions. This waiver outlines important safety, legal, and usage responsibilities.
- Introduction
Welcome to THRILLZ! By accessing our website and purchasing our products, you agree to these Terms and Conditions. If you do not agree, please do not use our site or purchase our products. - Definitions
“Company,” “we,” “us,” and “our” refer to THRILLZ.
“Customer,” “you,” and “your” refer to individuals or entities purchasing from us. - Product Information
We strive to provide accurate product descriptions and images. However, we do not guarantee that all information is error-free. Specifications may change without notice. - Orders and Preorders
All orders are subject to acceptance by us. - Preorders are final, non-refundable, and cannot be cancelled once confirmed. Delivery dates are provided as a guide only and may be subject to change due to manufacturing or shipping delays.For full details, please refer to our prorder policy.
- Pricing and Payment
All prices are in AUD and include applicable taxes.
We reserve the right to change prices at any time. If there’s a price change after your order, we will notify you before processing. - Shipping and Delivery
We aim to dispatch orders within the specified timeframe, but delays may occur.
Risk of loss transfers to you upon delivery. Please ensure accurate shipping information is provided.
Shipping is at the buyer’s expense unless otherwise stated. - Returns and Refunds
Please refer to our Return and Refund policy. - Warranty
The GhostCat e-bike comes with a 12-month warranty covering major non-wear components such as the frame, motor, and battery (under normal usage). The warranty does not cover damage from misuse, accidents, water exposure, or unauthorized repairs. Wear-and-tear components such as tires, tubes, chains, and brake pads are not included in the warranty. Please refer to the warranty policy for details - Liability
To the fullest extent permitted by law, we are not liable for any indirect or consequential losses arising from your use of our products. Please refer to Australian and State laws in regards to the use of e-bikes. - Indemnification
You agree to indemnify, defend, and hold harmless THRILLZ, its owners, employees, and affiliates from any claims, damages, or liabilities arising from the use or misuse of the e-bike, including damages to third parties. - Compliance with Laws
It is your responsibility to ensure that your use of the e-bike complies with local, state, and federal laws and regulations. This includes restrictions related to speed, power, and where e-bikes may be operated. - Modifications and Third-Party Parts
THRILLZ is not responsible for injury, damage, or malfunction resulting from unauthorized modifications, the use of third-party parts, or firmware changes. - Force Majeure
THRILLZ is not liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, government restrictions, supplier shortages, or logistical issues. - Intellectual Property
All content on our website, including images, text, and logos, is the property of THRILLZ and is protected by copyright laws. - Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services signifies acceptance of the new terms. - Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes will be handled in the appropriate Australian courts. - Contact Information
For any questions regarding these Terms and Conditions, please contact us at contact@thrillz.com.au. - Safe Use Agreement
I agree to the safe use of the battery and product as outlined in the waiver below.
BATTERY SAFETY – A HIGH PRIORITY
The GhostCat includes a UL Certified lithium-ion battery, tested to high safety standards. However, all lithium-ion batteries can present a fire risk and must be handled with care.
The buyer agrees to the following battery safety practices:
- Only charge the battery with the correct charger provided or approved by THRILLZ.
- Do not overcharge the battery. Unplug the charger once charging is complete.
- Do not charge the battery if it is hot. Allow it to cool down fully before charging.
- Never leave the battery unattended while charging.
- Keep batteries away from water or moisture.
- Lithium batteries are sensitive to moisture and can be damaged or cause a short circuit.
- Never submerge batteries in water.
- Handle batteries with care.
- Avoid dropping or bumping them, as physical damage can lead to leaks or other safety issues.
- Don’t modify or repair batteries yourself.
- Never attempt to disassemble, tamper with, or repair a battery. Doing so is dangerous and may disable built-in safety features.
- Be prepared for fire.
- Our batteries are removable—always charge and store them in a safe, open area that is not susceptible to fire or surrounded by flammable materials.
- Charge the battery in a place with a low risk of fire—ideally away from your residence or any living space.
- Avoid charging or storing batteries in extreme heat or extreme cold.
- Extreme temperatures can degrade battery life or cause unsafe conditions.
- Store the battery in a cool, dry place, away from heat sources or direct sunlight.
- Never store the battery in a hot car, shed, or confined area that may become overheated.
- Do not charge or store the battery near beds, couches, or inside enclosed areas without supervision.
- Regularly inspect the battery for damage, swelling, or overheating. Stop use immediately if issues are found.
THRILLZ is not liable for any fire, injury, or damage resulting from failure to follow these safety guidelines.
PRODUCT USE
The GhostCat e-bike is sold in compliance with Australian e-bike regulations. It is programmed with a maximum speed of 25 km/h and a 250W motor limit for legal use on public roads. nThe throttle is disabled by default to comply with Australian e-bike laws.
Always check with your local authority to ensure compliance with any specific regional or state-based regulations.
- Unlocking the bike to exceed these limits (up to 1500W) is intended for private property use only and will not comply with local road laws.
To ride safely and legally, the buyer agrees to:
- Familiarise yourself with your local road rules and always abide by them.
- Always wear a helmet that complies with Australian safety standards.
- Be visible to other road users. Wear bright or reflective clothing, and use front and rear bike lights—especially at night or in low visibility.
- Slow down around pedestrians and always give way in shared zones.
- Consider dismounting and pushing the bike when riding though high traffic area or when children are present.
- Use bike lanes where available and ride in the correct direction.
- Signal clearly when turning or stopping.
- Keep both hands on the handlebars unless signalling, and both feet on the pedals while riding.
- Do not use a mobile phone or headphones while riding — stay alert.
- Perform regular safety checks on brakes, tires, lights, and battery charge before riding.
- Ride sober. Never operate the bike under the influence of alcohol or drugs.
Riders are responsible for their own safety and for respecting others on shared roads and pathways.
Unlocked Mode Disclaimer
The GhostCat e-bike includes the ability to be unlocked for higher performance, enabling outputs of up to 1500W and speeds up to 60 km/h. Unlocking the bike is strictly for use on private property only. Use of an unlocked GhostCat on public roads, footpaths, or bike lanes is illegal and will not comply with Australian road rules. The buyer agrees to restore factory settings (250W, 25 km/h, throttle disabled) before using the bike on any public roads or shared spaces. Failure to do so may result in fines, injury, damage, or loss of warranty coverage. Unlocking the e-bike increases speed and power significantly, which can raise the risk of accidents or loss of control. By unlocking your GhostCat, you accept full responsibility for any consequences and waive any liability from THRILLZ.
The buyer accepts full responsibility for the safe use of the e-bike, including wearing a helmet, obeying traffic laws, and operating the bike responsibly. The buyer understands that riding an electric bike involves inherent risks such as injury, collision, or property damage. By purchasing, you release THRILLZ from any liability for accidents, injuries, or damages arising from the use of the bike.
Final Acknowledgement
By completing your purchase, you confirm that you have read and accepted the terms of this waiver. THRILLZ encourages all riders to use their e-bike responsibly and reach out if you have any safety or maintenance questions.